Tian Lang engages into eco-consciousness and watches its production processes through the use of greener practices. The brand acknowledges the need for using high-end creative tools while at the same time considering the health of the environment. Tian Lang make uses of LED technology in their light boxes as a way of saving energy and prolonging the persistence of the product as well. Such designs give artists more confidence in using the product knowing well that there will be no environmental degradation practices committed. For the production processes of Tian Lang they always ensure that the raw materials are proper which causes less harm to the environment. The brand thinks that creativity should never come at the cost of the environment, and this view is embedded in every single measure of the brand. Every time artists use Tian Lang light boxes, they are making a choice for sustainability that enables them to still use their gifts in a manner that benefits the environment.

Customer’s satisfaction comes first if we consider Tian Lang’s core philosophy. It is common knowledge that no product can sell itself without users’ appreciation and demands. Therefore, Tian Lang tries to involve users’ thoughts whenever possible in order to improve light boxes and other solutions. Each individual customer’s needs is addressed and maintained by a customer support center preventing any problem from the stage of purchasing to the stage were customers get to use the product. It is not just the selling of the products whereby this service provision is limited to, in addition Tian Lang aims at customer retention through relationship marketing. In providing this sense of community, users feel encouraged to get on board and post their creative projects while also encouraging others. With Tian Lang the artists are not purchasing a product, but rather they are aimed at a society where creativity, innovations and support abound. This level of interaction with customers and general users of products is unique especially in the creative industries and therefore placing Tian Lang in a position that understands their users and their needs and how best to meet them.

Tian Lang Department is associated with quality and creativity in the realm of creation. The brand subscribes to the quality aspects as such, even the light box has been manufactured to the high level in terms of endurance and performance. It is important to note that, this level of performance is not just taken and most of it can be actually observed in the design process which the brand goes through to make sure that every push is completed efficiently and great experience is offered. With modern LED technology, Tian Lang light boxes produce even light and artists and crafters can carry out their tasks without fear of variations in brightness. The greatest of such involvement does not come only in its improvement, containment or new developments; Tian Lang does more of asking their users all the time. Such focus helps solvent everyone with the light box which is why even among amateurs there is a huge potential for practitioners. In Tian Lang you choose the brand that respects your imagination. And works to create tools that make your life brighter.

Tian Lang desires to lead and take the young generation of artists and those in the creative world as a challenge. The brand appreciates that it is important to build creativity from childhood, hence the participation in social and educational programs. Offering such quality light boxes and other means, Tian Lang provides them with the tools to work the young beginners as artists. The brand understands that art has the potential to effect change in society, thus the aim of the brand is to help people channel that change through art. With Tian Lang's assistance – workshops, demonstrations, or collaborations with schools, such an environment is enhanced. With Tian Lang, users not only buy an efficient tool but also support the dedication of the brand to the artistic evolution of the practice. This desire to interact with the community makes Tian Lang a brand which values the future of creativity.